Return & Refund Policy

How to Return?
Only eligible wigs(Including no lace cut, no damage, unwashed, no hair cut, no hair dye, no altered, etc) can be exchanged. If you want to exchange it, please contact us in 7 days upon receiving goods. Any request after 7 days will not be honored. The Customized Hair 
Return Order Requires A 50% Deduction.
Please contact us first about the problem you met, we will try our best to solve your problem. If your problem can’t be solved without return, we will be happy to accept it and add your name in our return system. Return without communication will be rejected.

Return Policy
We gladly accept returns on all eligible products. Wiccawigs do not sell refurbished or previously owned products and return postage is on the buyer.
Products must be returned to us within 7 days from the day it was authorized for an exchange. After 7 days we will assume that the product is satisfactory and no exchange is necessary.
Once the restocking fee is applied, any balance remaining will be refunded to the PayPal account submitted with your original order.

To process a return, please email admin@wiccawigs.com with the reasons for your return request & your order number so that we may provide you with our return address.